Terms of use

1. About us

ArkibDigital.com ("we", "us") is owned and run by Preda Agency Sdn. Bhd. (SSM no. 202601014225). We sell digital products such as ebooks, PDFs and web modules. For any question, contact us by email hello@arkibdigital.com or WhatsApp 016-620 9028.

2. Products and access

Once your payment is confirmed, we email your access to the address you gave us. Your products are on My shelf (app.arkibdigital.com). You sign in with a 6-digit code sent to your email.

Your access doesn't expire. If we ever stop offering a product, we'll tell you at least 30 days ahead so you can download any PDF that comes with it.

3. Prices and payment

All prices are in Malaysian Ringgit (RM). The price that applies is the one shown on the order form when you pay.

Payments are processed by Stripe or CHIP (CHIP IN Sdn. Bhd.) by FPX, DuitNow QR, card, GrabPay, Apple Pay or Google Pay. The order form shows the ways to pay on offer and who processes each. We never store your card number or banking details. Your receipt is in the access email and on My shelf.

4. What you can do with a product

Your purchase gives you a licence for your own personal use. You can read, download and print the product for yourself. You may not:

• share your account, access link or PDF files with anyone else;
• resell, distribute or upload the product to any site, group or app;
• copy the content to make another product.

If there's clear evidence that a product is being shared or distributed, we may suspend access, after first trying to contact you.

5. Your account

Your account is tied to your email address. Keep that email secure, because sign-in codes go there. Tell us straight away if you think someone else is using your account.

6. Refunds

You can ask for a refund within 7 days of buying. The details are in our Refund policy.

7. Product content

Our content is general guidance. It isn't medical, clinical nutrition, financial or other professional advice. Talk to a doctor or qualified professional before making big changes to your diet or health. Everyone's results are different.

8. Our liability

As far as the law allows, our liability for any order is limited to the amount you paid for that order. Nothing in these terms reduces your rights as a consumer under the Consumer Protection Act 1999.

9. Changes to these terms

We may update these terms from time to time. The date of the latest update is at the top of this page. Your purchase is covered by the terms in force on the day you bought.

10. Governing law

These terms are governed by the laws of Malaysia. If there's a dispute, please contact us first so we can sort it out together. You can also bring a claim to the Tribunal for Consumer Claims Malaysia.